Terms of service.
PRIVACY
The artist will not sell, distribute, or lease your personal information to third parties.
COPYRIGHT
The artist retains full copyright on all artwork produced. This means Silver Girl Art (SGA) reserves the right to display commissioned work on its website, social media platforms, and other marketing materials. Please notify SGA in advance if you do not wish to have your commissioned piece used online. You are free to display your commissioned artwork on your own social media pages.
It is the client’s responsibility to ensure any photograph provided to SGA as a reference photo is not protected by copyright, or they have been given the express permission to use it.
Although the artist will hold the copyright, as a courtesy, SGA will not use your commissioned piece on prints or products for resale unless they have reached out directly for your approval.
COPYRIGHT FOR VIEWERS OF THIS WEBSITE
The contents of this website are copyright of Silver Girl Art LLC © 2024. All rights are reserved and the images may not be reproduced without permission. Blog owners, please get prior authorization to reproduce any artwork.
PAYMENT
A 25% downpayment is required to secure the time slot for your project.
After approving a digital copy, the remaining balance plus any shipping/insurance fees will be required prior to mailing out your finished product.
RETURN POLICY
After agreeing on the parameters of the project, including the projected start date, a 25% downpayment will be collected. Requests for a full refund of that payment will be accepted until the project commences. After that time, SGA will work to ensure you are fully satisfied with your commissioned artwork—the artist genuinely wants you to be happy—but refunds cannot be issued on custom pieces, or their prints, once the work has begun.
Original works and prints purchased from the SGA shop can be returned for a full-refund minus any shipping charges up to 14 days after receipt.
SHIPPING
All orders are shipped securely via USPS Priority Mail with insurance. A tracking number will be provided upon request.
In the unlikely event of damage during transit, please contact SGA immediately to either issue a refund or replacement. Replacement portraits will be scheduled at the next available opening.
LEAD TIME
SGA will estimate a start date and shipping date prior to accepting your downpayment. If you have a specific date you need to receive the project by, be certain this is communicated to SGA, so the artist can accommodate your needs.
PRICE INCREASES
SGA will honor the price quoted for up to 30 days while deciding whether to move ahead with a commission. Once a project has been agreed upon and booked, SGA will honor the quoted price regardless of how far out the artist is booking.
PRINTS
If you would like prints made of your commissioned piece to gift to family or friends, SGA can obtain giclée prints prior to delivering the original.
Every effort will be made to ensure the accuracy of reproductions of original pieces; however, SGA cannot guarantee 100% likeness due to scan settings, and the many variations of monitor and screen settings.
GIFT CERTIFICATE
Gift Certificates can be redeemed against any commission or items for sale by Silver Girl Art. Gift Certificates cannot be refunded or exchanged for cash.